Wanpora
Kulgam · Qaimoh
How This Centre Works
The Smartpur Centre is managed by a Centre Facilitator (CF) who oversees daily operations and supports residents in accessing government schemes, digital services, online applications, and documentation support.
A Computer Academic Instructor (CAI) supports digital literacy activities and helps community members, students develop basic digital skills.
The centre is supported by the Team, including the District Coordinator, Project Coordinator, State Project Lead, and other team members. The District Coordinator oversees centre operations at the district level, coordinates with government departments and stakeholders, supports community mobilisation, and ensures effective implementation of activities. The State Project Lead, Project Coordinator, and other REACHA team members provide guidance, monitoring, and technical support to strengthen the centre’s functioning.
The centre works in collaboration with various government departments and institutions, including the Social Welfare Department, Rural Development Department, Agriculture Department, Horticulture Department, Health Department, Tehsil Administration, NRLM, JKB RSETI, KVK and different banks. These collaborations help residents access government programmes, training opportunities, financial services, and livelihood support.
Mashqoor Ahmad Dar
The Centre Facilitator acts as the primary point of contact between the Smartpur Centre and the community. The role involves supporting residents in accessing government schemes, e-governance services, online applications, and digital services.
I believe a digital centre is successful only when every resident feels confident walking through its doors. By reaching out to people, understanding their needs, and connecting them with the right opportunities, we've transformed the Smartpur Centre into a trusted space where technology creates real change for the community." Mashqoor Ahmad Dar's journey from an unemployed M.Phil. graduate to a respected Centre Facilitator reflects the power of perseverance and community service. Through persistent outreach, he transformed a little-known digital centre into a vital resource that connects rural families with government services, financial support, and new opportunities for a better future.
Our Initiatives Transforming Lives
Community Context
Who we serve
The centre serves residents of Wanpora and nearby villages, including Farmers, Artisans, Women, Senior citizens, Youth and students, Persons with disabilities, Families seeking support with government schemes and digital services
Challenges addressed
- Limited awareness about government schemes and available benefits. - Difficulty in completing online applications and documentation. - Need to travel outside the village for accessing certain government services. - Limited access to digital support at the local level. - Limited access to digital resources and lack of digital knowledge were addressed by providing free computer facilities, hands-on training, and guidance at the local level, enabling more people to access digital services independently. - Need for assistance in accessing agriculture, livelihood, and social welfare schemes. - Support required for documentation and coordination during emergencies, including flood relief.
Key Learnings
- 01Regular community outreach helped create awareness about the centre and its services. - Many residents were aware of government schemes but needed support with documentation and application processes. - Coordination with government departments helped improve access to different schemes and services. - Having a Centre Facilitator from the local community helped build trust among residents. - Regular follow-up and support helped residents complete applications and access available benefits. - Setting up computer centres with free digital literacy training helped community members/Students develop basic digital skills and improved their confidence in using technology for education
- 02services
- 03and daily needs.