Sheikhpora

Anantnag · Dachnipora

3.3K+

Citizens Digitally Empowered

3.3K+

Services Delivered

How This Centre Works

The Smartpur Centre operates through a collaborative, community-driven model designed to strengthen local capacities

• District Coordinator: Leads community mobilization and needs assessments, and builds strategic linkages with banks, government departments and partner organizations. • Computer Academic Instructor (CAI): Delivers digital literacy training and practical computer education for students and community members. • Centre Facilitator: Manages day-to-day centre operations, supports financial inclusion initiatives, and facilitates access to citizen services and public governance support.

Facilitated By

Shafat Ahmad Gatoo

The Centre Facilitator is responsible for the day-to-day management of the Smartpur Centre, delivering digital and governance services, assisting beneficiaries in accessing government schemes and online services, coordinating centre activities, maintaining records, supporting programme implementation and ensuring smooth service delivery to the community.

Shafat, a simple arts graduate, lived a modest life relying on ancestral farming prior his joining as a Centre Facilitator Nokia Smartpur Project. Alongside, his cousin he sold sim cards to Amarnath yatris during the pilgrim season. Smartpur gave him a stable platform to support his family, comprising his son and wife, and tapped into his potential, making him a frontrunner in community engagement and driving positive change in his area.

Our Initiatives Transforming Lives

Awareness on Social Protection Schemes

Dec 23, 2025

An awareness programme on Social Protection Schemes was organized at Sheikhpora in collaboration with CHC Sallar and the Department of Health. The programme aimed to create awareness about various government welfare schemes, health-related services, and available benefits for the community.

Community Context

Who we serve

At Smartpur Centres, we serve diverse beneficiaries through the delivery of essential services, digital literacy programs for children, combined awareness and financial literacy camps and skill-based training for men and women. We further provide home-visit support services to Persons with Disabilities (PwDs). Our interventions also reach a significant proportion of the Scheduled Tribe population.

Challenges addressed

The Centre operates in a context defined by geographic and seasonal constraints. The semi-hilly terrain, scattered habitations, and limited transport connectivity affect regular access to services, particularly for older people, women and marginalized families. Seasonal migration and movement restrictions during the annual Amarnath Yatra, due to security protocols and vehicular cut-off timings, further disrupt service delivery. To mitigate these, the Centre undertakes proactive planning, community-based outreach, and doorstep support. Through strong local partnerships and sustained mobilization, it ensures that geographic and administrative barriers do not limit access to essential services, awareness programs and livelihood opportunities.

Insights

Key Learnings

01Integrated services improve community participation and access to essential services.
02Community mobilization and need-based planning ensure better programme implementation.
03Collaboration with government departments and partner organizations enhances service delivery.
04Digital literacy and skill development increase employability and self-reliance.
05Financial literacy and awareness programmes promote informed decision-making.
06Providing multiple services under one roof makes support more accessible and convenient.
07Active community participation strengthens the sustainability and long-term impact of the centre.