Nokhna
Dungarpur · Sagwara
How This Centre Works

Devram Roat
Manage the day-to-day operations of the SMARTPUR Centre. Deliver digital and e-governance services, including online applications, document services, and access to government schemes. Facilitate enrolment and support for social protection schemes such as pensions, Ayushman Bharat, e-Shram, Jan Dhan, and other welfare programmes. Provide banking and digital payment services (where applicable) and promote financial inclusion. Mobilise the community by promoting SMARTPUR services and encouraging citizens to utilise the centre. Coordinate with the Community Mobilizer to organise awareness campaigns, service camps, and outreach activities.
Devaram Rot, a resident of Nokhna Gram Panchayat, joined the SMARTPUR Project in 2024. Before joining the project, he operated his service centre with only a single laptop and provided Banking Correspondent (BC) services, earning approximately ₹6,000 per month. With support from the SMARTPUR Project, implemented by REACHA with the support of Nokia, his centre was equipped with essential infrastructure, including a printer, lamination machine, additional laptop, solar power system, inverter, tables, chairs, and other necessary equipment. These resources significantly enhanced the centre's operational capacity and enabled him to provide a wider range of digital and citizen-centric services. As a result of the project, Devaram's financial condition improved considerably. His monthly income increased from ₹6,000 to approximately ₹18,000, making his family's livelihood more stable and secure. According to Devaram, limited resources had previously restricted both the range of services he could offer and his earning potential. The modern equipment, reliable infrastructure, and technical support provided through the SMARTPUR Project strengthened his service centre and played a key role in tripling his monthly income. Today, Devaram confidently delivers quality digital and government services to the rural community while building a more secure and prosperous future for his family.
Our Initiatives Transforming Lives

Community Context
Who we serve
Women Children Students Farmer Youth
Challenges addressed
However, prior to the establishment of the SMARTPUR Centre, many residents had to travel to nearby towns to access government services, banking facilities, digital services, and information related to social protection schemes. Limited digital awareness and inadequate local support often resulted in delays in accessing government benefits.





