Liver
Anantnag · Dachnipora
How This Centre Works
- District Coordinator: Handles community outreach, needs assessments and strategic partnerships with banks, government bodies and partners.
- Computer Academic Instructor (CAI): Teaches digital literacy and practical computer skills to students and residents.
- Centre Facilitator: Oversees daily operations, financial inclusion programs and public governance services.
Muzafar Ahmad Khan
The Centre Facilitator is responsible for the day-to-day management of the Smartpur Centre, delivering digital and governance services, assisting beneficiaries in accessing government schemes and online services, coordinating centre activities, maintaining records, supporting programme implementation, and ensuring smooth service delivery to the community.
Muzafar Ahmad Khan’s career took a significant turn when he transitioned from teaching English to becoming a Centre Facilitator at NOKIA Smartpur Project. This role has not only honed his skills in community engagement and livelihood initiatives but also opened doors to new opportunities. His experience at Smartpur has been instrumental in shaping his entrepreneurial ventures, including a car-washing joint venture inspired by a Life Skill Training Program. Additionally, he’s found success as an orchardist, showcasing his growth in community development and entrepreneurship.
Our Initiatives Transforming Lives
Community Context
Who we serve
At Smartpur Centres, we serve diverse beneficiaries through the delivery of essential services, digital literacy programs for children, combined awareness and financial literacy camps and skill-based training for men and women. We further provide home-visit support services to Persons with Disabilities (PwDs). Our interventions also reach a significant proportion of the Scheduled Tribe population.
Challenges addressed
• Livelihood & Cooperative Development: The Centre played a pivotal role in the registration of “The Hamnadi Milk Producer’s Cooperative Ltd.” with the Department of Cooperatives. It also facilitated the establishment of a Milk Collection Unit worth Rs. 4-5 lakhs in partnership with JKMPCL. This initiative enables local dairy farmers to receive fair prices for milk at their doorstep, eliminating the need for a 6 km trek down the hill twice daily. • Service Continuity During Seasonal Constraints: The Centre effectively addresses challenges posed by seasonal migration and the Annual Amarnath Yatra. During the pilgrimage season, strict vehicular cut-off times and security restrictions often disrupt movement. Through proactive planning and doorstep service delivery, supported by strong community mobilization and stakeholder partnerships, the Centre ensures uninterrupted access to essential services, awareness programmes and livelihood opportunities.
Key Learnings
- 01● Integrated services improve community participation and access to essential services. ● Community mobilization and need-based planning ensure better programme implementation. ● Collaboration with government departments and partner organizations enhances service delivery. ● Digital literacy and skill development increase employability and self-reliance. ● Financial literacy and awareness programmes promote informed decision-making. ● Providing multiple services under one roof makes support more accessible and convenient. ● Active community participation strengthens the sustainability and long-term impact of the centre.